No matter what size hotel you own or work for, it is important to keep things running smoothly so the guests can enjoy themselves. Whether you are a big company like Riu Hotels &Resorts or you are a small bed and breakfast located in the mountains, you probably have some of the same responsibilities and challenges. Therefore, it would make sense that you also share some of the same solutions for these challenges. Just like any business, it takes a lot of people to keep track of all the moving parts once you grow to a certain size. However, I can understand being a business owner and wanting to do everything yourself. If you are like me, you have this feeling that nothing ever gets done properly unless you do it yourself. This can be true in certain cases, but in all honesty, there are plenty of situations where it is appropriate, and even necessary to outsource certain jobs. Some of the most typical jobs that should be outsourced are below.
Payroll and Financial Services
There is a time when you are first starting out as an entrepreneur that you have to do everything yourself. During this phase of your business, it would make no sense to have someone doing your payroll, as you are the only employee to pay. However, when your bed and breakfast grows into a boutique hotel, you want to start thinking about making sure your books are straight. That is why it is so important to have someone do your payroll so there are not any questions when it comes time to do your taxes. Same thing with bookkeeping, and other financial services. You want to have peace of mind that tax season is not going to be a nightmare, right? So, go ahead and outsource your payroll to a company that knows what they are doing.
Marketing and Business Development
Certain jobs need to be done in house, however when you are hotel that is trying to grow its brand, it can be helpful to bring in outside perspective. This is when it is a great idea to outsource your marketing and business development to someone who may not be a familiar with the way you view yourself. Having someone with a fresh point of view will allow you to notice things or make decisions that you weren’t aware of or did not have the knowledge to make before.
Despite the fact that the name of the job has human in it, you do not necessarily need to be there in person every day to conduct this job. There are many parts of human resources that allow you to make decisions from afar. Of course, it is important to have some sort of office hours so people can come in and talk to you in person about any sensitive subjects. A lot of the time Human Resources departments are outsourced to a company who has much more experience than an individual person you would hire.